Are you a small business owner looking for the best e-commerce platform to grow your online presence? Look no further than Wix! With its intuitive drag-and-drop site editor and feature-rich plans, Wix is the leading all-in-one website builder for businesses of all sizes.
E-Commerce Features: Making Selling Online Easier
To test Wix’s e-commerce platform, I wanted to create a real-world experience. With just one product to sell on my website, I turned to Wix’s pre-built order forms. While some aspects were a bit restrictive, I was able to find a form that I could resize and customize to fit my needs.
What impressed me the most were Wix’s form settings. I could accept payments, send customers directly to checkout, and even save important contact information for future use. The ability to automate email responses and follow-ups was a game-changer. All these features seamlessly integrated in one menu, making it incredibly convenient for managing online orders.
Adding a store to my site was a breeze. Wix’s step-by-step checklist ensured that I didn’t get overwhelmed with multiple tasks. From adding products to adjusting SEO settings and creating coupons, everything I needed was conveniently located in one spot. Managing everything in one place has made me consider switching from my current setup to Wix.
Teajai Kimsey, a marketing professional with over 20 years of experience, also praises Wix for its many features. She highlights built-in email marketing, multichannel selling, and easy import/export with a csv file as crucial elements for a successful e-commerce business.
Site-Building Tools: Easy and Customizable
Creating a website on Wix is a breeze. The pre-built elements and design options cater to both beginners and experienced designers. Whether you want to add animations or customize image gallery designs, Wix offers a wide range of customizable elements. And if you’re like me and prefer a little guidance, Wix’s boundaries and alignment indicators ensure a well-designed website without compromising creative freedom.
Payment Processing and Accounting: Hassle-Free Transactions
Wix scores well in payment processing and accounting. Transaction fees are competitive, comparable to options like Square. Easy-to-manage inventory, the ability to accept payments in person, and built-in PCI compliance are added advantages. Integration with QuickBooks streamlines accounting processes, automatically transferring data from Wix to QuickBooks.
Pricing: Worth the Investment
While Wix may not be the cheapest e-commerce platform, the investment is worth it. With plans starting at $36 per month, Wix provides all the necessary features to sell products online and in person. Although there are more affordable options available, Wix’s comprehensive features and user-friendly interface make it a worthwhile investment for businesses looking for a hassle-free e-commerce experience.
Service and Support: Reliable Assistance
Wix offers 24/7 support through phone and live chat. While it took a bit of time to connect with an agent, the support was friendly and personalized. The agent went the extra mile to understand my questions and provided valuable assistance. The personal touch of sharing his birthday added a human touch to the interaction.
Who Should Use It?
Wix is the go-to e-commerce platform for businesses that want an easy-to-use site builder that comes with all the necessary tools to build and manage an online store. Whether you’re a startup or an established business, Wix provides the perfect platform to showcase your products and enhance your online presence.
